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Braun Recalls Satin Pro and Satin Hair Hairdryers

Poster: SySAdmin
Posted on May 19, 2010 at 3:07:02 AM
Braun Recalls Satin Pro and Satin Hair Hairdryers

KRONBERG, Germany, May 19, 2010--

    - Voluntary Recall Issued for Units Sold in Europe, Middle East,
Africa, Asia and Latin America that do not Meet Braun Quality Standards

    As a precautionary measure, Braun today announced a voluntary recall for
Braun Satin Pro and Braun Satin Hair Colour Hairdryers produced between April
2007 and November 2008. Consumers can continue to use all other Braun hair
care appliances with confidence.

    This recall is being initiated because a small number of these hairdryers
have failed to meet Braun's quality standards and present a safety risk if
not used according to the usage instructions. In particular, there is a small
risk that the affected hairdryers may short-circuit, over-heat and start
burning if left plugged in, in a very humid environment even when switched
off. Therefore, after confirming that they have an affected hairdryer,
consumers are asked to immediately unplug the hairdryer and discontinue use.
There have been no reported consumer health impacts because of this quality
issue.

    The Braun hairdryers being recalled have the Product Type number "3549"
and Production Codes from "701" to "852". The Product Type number is printed
on the hairdryer handle, and the Production Code is printed on the inlet grid
which can be found after removing the protection filter at the rear of the
appliance. Specific instructions and photographs can be found at
http://www.braun.com.

    Consumers who have confirmed that their individual Production Code is
between "701" and "852" should call their local freephone service hotline
where they will receive further information on how to obtain a replacement.

    No other Braun products are affected by this recall. This precautionary
and voluntary recall underlines Braun's commitment to the highest quality
product standards. Braun apologises for any inconvenience caused by this
recall.

   
    Country        Service Hotline

    Germany        0800-1003965
    Netherlands    0800-2255636
    Belgium        0800-39036
    Sweden         0200-125061
    UK             0800-3680348
    Ireland        1800-819068
    France         0800-710528
    Spain          900-800380
    Italy          800-584652
    Russia         8800-2002020
    Turkey         0800-2616365

Source: Braun

Media Contacts: Germany, Nina Knecht, +49(0)6196-891924; Netherlands, Ronald Van De Straat, +31-102863609; Belgium, Ann Huart, +32-2-456-2126; Sweden, Cecilia Udekwu, +46-8-5280-8333; UK and Ireland, Andrea Witty, +44(0)1932-896000; France, Raphael Dacquin, +33-140-88-5224; Spain, Sylvia Cabrera, +34-91-7222107; Italy, Paola Aruta, +39-06-50090-623; Russia, Irina Nagornova, +7-963-655-35-16; Turkey, Zeynep Ercan, +90-2164638072
 
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